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Our Wool-to-Wool Guarantee
In the unlikely event that
your manufacturer certified
first- or second-quality wool
carpet arrives in unusable
condition, please return it in
its original UNCUT condition
for replacement or refund.
“I felt so much cooler this summer after contributing to one of your affiliated mills. And there’s plenty more wool where that came from. Keep up the good work. Baaaa.” —Walter the Sheep, Christchurch, New Zealand